Problem: Workgroup members can't check e-mail or access shared files unless they're at their desks.
Solution: Free your staff and improve connectivity with a wireless office network.
You've spent a fortune building up your office network, and already it's nearly obsolete: To stay productive, all your employees have to be at their desks all the time. Meanwhile, sales leads and urgent e-mails go unanswered whenever your staff members meet in conference rooms or step away from their workstations. Enough! Here's how you can cut the cords with a wireless office network.
1. Choose your weapon.
Wireless networks are no longer just science projects. If you don't mind tinkering, it may be worth your while to become an early adopter of Bluetooth. The standard will make serial port sync cables a thing of the past, because any Bluetooth device within 30 feet of your PC can automatically bond with and relate its travels to home base. Alternatively an 802.11b setup, also called Wi-Fi, will eliminate the associated stringy blue cables hanging from the office ceiling.
Keep in mind that neither system is as affordably priced as the broadband router and Ethernet hub flavor du jour. You'll pay quite a premium to cut the cord. But you'll also save a relative fortune in cabling fees, because expanding the office will no longer involve threading the walls with wire.
A Bluetooth setup is not an ideal office LAN systemit's better for powering a cluster of mobile devices around a server. Although it does have some clever features that make it easy for two Bluetooth devices to share the same resources, a Bluetooth PAN (personal area network) has less than 1Mbps of bandwidth. That's slower than some home Internet connections. Compare that with 11Mbps for a Wi-Fi system, and it's clear that Bluetooth lacks bite.
Each Bluetooth PAN is limited to seven active connected devices, although you can have more than 200 other devices parked (inactive, not transmitting) on a Bluetooth network. Wi-Fi has a theoretical limit of 256 computers, although in practice it is often limited to 63, 30, or fewer per access point (wireless hub), depending on the model.
On the other hand, Wi-Fi is the closest thing yet to a drop-in replacement for traditional Ethernet. You can hang a Wi-Fi transmitter from most conventional office equipment (servers, desktops, document stations, and so on) and probably never notice the difference. With as much as 300 feet of transmitting range, Wi-Fi is meant to reach beyond your personal space.
2. Check the airspace.
Bluetooth and Wi-Fi operate on the 2.4GHz radio band and should not interfere if used simultaneously, but that's only part of the equation. When it comes to positioning wireless receiver access points with respect to your newly liberated computers and printers, line of sight is your friend. Thick, dense walls are your enemy.
The pros bring radio-interference measurement equipment to your site and scan the area for hot and cold transmission zones. You can do this yourself because most access points come with a tuning mode or program that lets you gauge the signal strength as you walk it through your workspace. Plan accordinglythere's no point in cheating yourself out of megabits of bandwidth just because your PC is two feet out of position.
Neighbors on wireless systems may also pose a challenge. Wi-Fi, for instance, has four channels, but even that may get crowded in close quarters. If you're in a dense office complex, it might be wise to stake your claim on a channel while they're available.
3. Wire away.
Before you sell your current network for slag, be smart about the transition. While a wireless network isn't yet a bet-the-company endeavor, anything that has the potential to disrupt the way your technology talks is an important issue. If possible, do a try-before-you-buy experiment. Depending on your office environment, you might find that the limitations of wireless, in terms of bandwidth or interference, are not worth the freedom of movement.
Wireless networks introduce a new security wrinklea would-be perp doesn't necessarily need access to your office to get into your network. Keying your Wi-Fi access point to specific wireless hardware IDs or instructing your Bluetooth network to accept only those devices it recognizes are good commonsense measures.
Also, equipping your laptop for wireless might be trickier than you think. (For an example of the setup process, see "Setting Up Toshiba Bluetooth PC Cards," above.) If you want to retain a traditional Ethernet connection, a PC Card wireless antenna (either Bluetooth or Wi-Fi) will probably block any pop-out or "real port" jack you might have, requiring the use of a dongle jack or migration to a USB Ethernet adapter. Unfortunately, that jungle of cables won't be completely deforested just yet.
4. Stay tuned.
Once you've got your wireless network in place, your work is hardly done. Though wireless has been around for some time, the new Wi-Fi and Bluetooth standards are still in their infancy. The real potential, especially where Bluetooth is concerned, still remains to be seen. Until the promised horde of Bluetooth PDAs, wireless phones, and next-generation portable computing appliances comes out, it will largely remain a short-range networking novelty. The Wi-Fi standard makes 802.11b networking more of a sure thing, but the higher cost of that technology may restrict its growth outside traditional desktop and laptop systems.
Bluetooth at Work
Atlanta-based startup Strio is breaking new ground with a buildingwide Bluetooth network at its home in the new GRASP (Greater Atlanta Small Business Project) incubator building, which opened early this year.
The building's tech startup floor, as well as its meeting rooms and conference center, have been wired for wireless. Workers can access e-mail and Internet services through the air, as well as synchronize a growing number of Bluetooth-aware devices. In Q2, Strio plans to unveil its proprietary suite of Bluetooth intranet applications on the GRASP network, including interoffice communication and collaboration tools, ultimately expanding the network's coverage to the entire 24,000-square-foot facility.
Although making Bluetooth sharp enough to play a full-time LAN role will be a challenge, Strio president Duncan Freeman says its long-term prospects made it more attractive than 802.11b. "Bluetooth is being built into handheld devices, Palm [devices], mobile phones . . . We feel it goes beyond just the workplace. You can take this with you." He looks ahead to the day when visitors to Bluetooth-enabled buildings are notified of last-minute changes to their meetings by messages beamed into their handhelds as they pull into the parking lot.
A complete cost estimate was not available, although Strio is providing many of its services gratis, and U.K.-based Red-M is supplying Bluetooth access point and server hardware on the same terms. GRASP will provide some supplemental funding. "The primary goal here is to deliver a network that can prove that Bluetooth works," Freeman says. J.C.
Setting up Toshiba Bluetooth PC Cards
- Install the Bluetooth Software Suite CD-ROM. After rebooting, insert the Bluetooth card in an open slot to activate the card's driver. Then install the SPANworks 2000 communication CD.
- After you reboot again, a new icon for Bluetooth Neighborhood should appear on the desktop. Click on this icon to configure your Bluetooth connection and sharing preferences.
- Open the Bluetooth/Bluetooth Neighborhood Properties window. At minimum, you should set up a device name in the Settings tab, then carefully evaluate the security settings in the Trust and Security tabs.
- Press F5 to scan your personal area for Bluetooth PCs and devices. Double-clicking a Bluetooth network partner will list its available servicesanother PC should offer a virtual-business-card swap and a shared file directory.
- One Bluetooth device can share the network resources of another. To piggy back on the fax, Internet, or LAN link of a Bluetooth partner, drag the service icon from the left of the window on top of the target machine. The service and device icons will animate when the connection is established.