Sun, PWC expect billions from deal

Server maker Sun Microsystems and consulting firm PricewaterhouseCoopers expect collaboration will result in billions of new dollars in revenue over their three-year agreement. Under the deal, the companies will promote each other as the preferred partner for customers that want to install customer relationship management software.

Server maker Sun Microsystems and consulting firm PricewaterhouseCoopers expect collaboration will result in billions of new dollars in revenue over their three-year agreement.

Under the deal, the companies will promote each other as the preferred partner for customers that want to install customer relationship management software. The deal puts competitive pressure on IBM and Hewlett-Packard, which are seeking to expand their own services revenue.

CRM software from Siebel Systems and others helps a phone company keep track of which customers have call waiting, or a service shop determine when it should send a flier to a customer whose car might need an oil change, for example. The software is complex to install and often runs on expensive servers, a Sun specialty. --Stephen Shankland, Special to ZDNet News