Telstra is bringing its networks, services and wireless division together under one roof, creating a AU$6 billion dollar, 17,000 staff business unit.
The new division will go under the name of Telstra Networks and Services, and be headed up by Michael Rocca, a 40-year Telstra veteran, reporting to the telco's COO, Greg Winn.
According to a spokesperson for the telco, the move was prompted by the completion of its Next G and Next IP networks. "There's been an intense focus looking at the close links between the units," the spokesperson said.
The new division will run all of Telstra's "technology, networks, infrastructure build and service delivery groups".
The change should not initially affect end users, the spokesperson said yesterday. However, the telco's contact centres and field workforce will now be brought under the same unit, which the spokesperson said is expected to ultimately improve the company's service delivery.