Telstra announced this morning that it had rolled out 10,000 new Polycom phones across the company to provide Telstra IP telephony services to staff.
The phones and services, the next step in the company's upgrade from its internal CustomNet system, will operate across a single data network. According to the company, eliminating dual networks would lead to improved efficiency, productivity benefits and cost savings. The features would also improve employee efficiency.
"Telstra staff are now reaping the benefits of a network-based system that leverages the Telstra Next IP network to deliver high-definition voice and mobility with rich features like simultaneous ringing, remote office and a desktop toolbar with the power of click to call," Telstra product management executive director Philip Jones said in a statement.
The service would soon be upgraded to include integration with Microsoft Office Communicator and video calling, he continued.
Polycom marketing and voice communications solutions VP Chalan Aras said Telstra's roll out was one of the largest IP handset deployments globally for Polycom.
"The success of the TIPT [Telstra IP Telephony] service exemplifies the rising demand for IP telephony worldwide," Aras said in a statement.
Telstra did not disclose the amount it spent on the upgrade.