Wow, great story about how a Canadian law firm with nine offices and 450 lawyers is using Lotus Notes as their knowledge backbone:
For the first 16 years of his career in high tech, Richard Van Dyk thought of himself as a Microsoft devotee. But when he joined Miller Thomson LLP in Toronto two years ago as national information technology director, he experienced a flash of IT enlightenment after studying the Lotus position.Great system, low investment cost, and successful:
"I always thought of Lotus Notes as just an e-mail system," he says. "But when they [Miller Thomson] asked me to create a legal knowledge management system to be shared by all nine offices across the country, I was stunned. Lotus Notes is much more than e-mail."
The system has proved extraordinarily popular, Mr. Van Dyk says, and the cost was negligible. The only outside expense was two days pay to the programmer.I'm finding a real resurgence in this. Met with a customer a few weeks ago with over 2000 "mission-critical" Notes apps, and still growing. Here's an "SMB-sized" law firm doing the same. Good stuff.
The realization that there is indeed more to Lotus Notes than e-mail is not an isolated incident, says Peter O'Kelly, Boston-based senior analyst at Burton Group. "It's a common misconception," he says. "A great many customers bought Domino and Lotus Notes as an e-mail platform and are not using them to their full advantage . . . My experience is that a surprisingly large number of people are not aware of just what it can do."
Link: The Globe and Mail: Lotus position a big comfort to legal firms >