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The Globe and Mail: Lotus position a big comfort to legal firms

Wow, great story about how a Canadian lawfirm with nine offices and 450 lawyers is using Lotus Notes as their knowledgebackbone:For the first 16 years of his career in hightech, Richard Van Dyk thought of himself as a Microsoft devotee. But whenhe joined Miller Thomson LLP in Toronto two years ago as national informationtechnology director, he experienced a flash of IT enlightenment after studyingthe Lotus position. "I always thought of Lotus Notes as just an e-mail system," hesays. "But when they [Miller Thomson] asked me to create a legal knowledgemanagement system to be shared by all nine offices across the country,I was stunned. Lotus Notes is much more than e-mail."Greatsystem, low investment cost, and successful:The systemhas proved extraordinarily popular, Mr. Van Dyk says, and the cost wasnegligible. The only outside expense was two days pay to the programmer.The realization that there is indeed more to Lotus Notes than e-mail isnot an isolated incident, says Peter O'Kelly, Boston-based senior analystat Burton Group. "It's a common misconception," he says. "Agreat many customers bought Domino and Lotus Notes as an e-mail platformand are not using them to their full advantage . . . My experience is thata surprisingly large number of people are not aware of just what it cando."I'm finding a real resurgence in this.  Metwith a customer a few weeks ago with over 2000 "mission-critical"Notes apps, and still growing.  Here's an "SMB-sized" lawfirm doing the same.  Good stuff. Link: TheGlobe and Mail: Lotus position a big comfort to legal firms>

Wow, great story about how a Canadian law firm with nine offices and 450 lawyers is using Lotus Notes as their knowledge backbone:

For the first 16 years of his career in high tech, Richard Van Dyk thought of himself as a Microsoft devotee. But when he joined Miller Thomson LLP in Toronto two years ago as national information technology director, he experienced a flash of IT enlightenment after studying the Lotus position.

"I always thought of Lotus Notes as just an e-mail system," he says. "But when they [Miller Thomson] asked me to create a legal knowledge management system to be shared by all nine offices across the country, I was stunned. Lotus Notes is much more than e-mail."
Great system, low investment cost, and successful:
The system has proved extraordinarily popular, Mr. Van Dyk says, and the cost was negligible. The only outside expense was two days pay to the programmer.

The realization that there is indeed more to Lotus Notes than e-mail is not an isolated incident, says Peter O'Kelly, Boston-based senior analyst at Burton Group. "It's a common misconception," he says. "A great many customers bought Domino and Lotus Notes as an e-mail platform and are not using them to their full advantage . . . My experience is that a surprisingly large number of people are not aware of just what it can do."
I'm finding a real resurgence in this.  Met with a customer a few weeks ago with over 2000 "mission-critical" Notes apps, and still growing.  Here's an "SMB-sized" law firm doing the same.  Good stuff.

Link: The Globe and Mail: Lotus position a big comfort to legal firms >

Originally by Ed Brill from Ed Brill on October 20, 2005, 6:09am