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Unisys and Ericsson partner to market messaging solution

Dec 22, (Manila Bulletin) -- UNISYS Corporation and Ericsson has announcedthat Ericsson will market the Unisys e-@ction Universal Messaging Solution towireline service providers around the world. The Unisys e-@ction Universal Messaging Solution provides subscribers withaccess to voicemail, fax and e-mail messages through their preferred choice oflandline telephone, mobile handset or Web-based personal computer.
Written by ZDNet Staff, Contributor

Dec 22, (Manila Bulletin) -- UNISYS Corporation and Ericsson has announced that Ericsson will market the Unisys e-@ction Universal Messaging Solution to wireline service providers around the world.

The Unisys e-@ction Universal Messaging Solution provides subscribers with access to voicemail, fax and e-mail messages through their preferred choice of landline telephone, mobile handset or Web-based personal computer.

This flexible access, together with a common view of all messages from any device, makes message management simpler and easier, resulting in improved productivity regardless of the user's location. "Having Ericsson as a partner will open new markets for Unisys advanced messaging and further position Unisys for global leadership in applied communications solutions," said Darrell Jennings, vice president and general manager, Unisys Worldwide Communications. "The combination of Ericsson's market reach and Unisys Value Added Services solutions makes a compelling proposition for communications service providers worldwide. We look forward to working with Ericsson and achieving success together." "The Unisys Universal Messaging Solution will strengthen our multivendor portfolio," said Ola Svensson, manager third-party products, Ericsson Messaging.

 "The Unisys Network Application Platform is a well proven solution that will make a perfect fit for our wireline markets. The solution's stability and scalability meet our stringent requirements, and its customization possibilities are impressive." The Unisys e-@ction Universal Messaging solution includes media conversion capabilities that allow subscribers to easily retrieve messages that previously may have been inaccessible. Through a common inbox at a Web-based personal computer, the subscriber has access to all voice, fax and e-mail messages.

Because all messages are available from any device at any location, users are not tied to an office PC or laptop for email. In addition to reading, composing and sending e-mail messages via the PC, the subscriber can retrieve, listen to, compose and send voice messages. Voice messages also may be saved as .wav files, which can be attached to e-mail and sent to someone on a voice mail system other than Unisys. Fax messages can be viewed, saved, printed, composed and sent as well.

Universal Messaging also enables users to use the telephone to access information about new e-mails, including the identity of the sender, date, time and subject. With the system's text-to-speech capability, the body of the e-mail may be "read" to the subscriber via telephone. When a hard copy of the message is required and a printer is not readily available, the subscriber can direct the body of the e-mail message to a fax machine.

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