Storage vendors Veritas Software and EMC continue their bid for the small and midsize market in the region, announcing new service and product features targeted at firms with resource and budget constraints.
Launched recently in Singapore, the Veritas Backup Exec 10.0 suite includes pre-installation screening capabilities and enhanced online system diagnostics self-service tools. Veritas Backup Exec allows companies to back up, recover and manage their data.
According to Veritas, the free online support and DirectAssist features available over the Internet allows small and midsize businesses (SMBs) to self-diagnose and resolve many problems without picking up the phone and talking to Veritas technical support.
"It empowers the user to do the first step," said Edward Lim, general manager for Veritas Software Singapore.
Rival EMC recently launched a similar product called Dantz Retrospect 7 for Windows-based machines, which helps firms with tight budgets and minimal IT resources protect their servers, desktops and notebooks. Its new "wizard" features make it easier for SMBs to set up, back up and restore data, claimed a company spokesperson.
According to New York-based AMI-Partners, an IT consulting firm specializing in SMB IT trends, SMBs account for only 20 percent of all spending on storage products, while representing 40 percent of all IT spending.
The analyst firm expects storage spending by SMBs to increase by up to 20 percent over the next few years.--by Isabelle Chan, CNETAsia
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