Jason Perlow

Senior Technology Editor

Jason Perlow, Senior Technology Editor at ZDNet, is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. His expressed views do not necessarily represent those of his employer, The Linux Foundation.

My full-time employer is The Linux Foundation, a 501(c)3 not for profit organization. I write as a freelancer for ZDNet. The postings and opinions on this blog are my own and don't necessarily represent the positions, strategies or opinions of the Linux Foundation.

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Laptop Warranties and Accidental Damage Coverage: What You Need to Know

Laptop Warranties and Accidental Damage Coverage: What You Need to Know

Hewlett-Packard, after being flogged in public, contacted me and replaced my broken laptop that they had earlier claimed was accidentally damaged and not covered by their warranty. I appreciate HP's willingness to rectify the issue, but there clearly needs to be some improvement on their part -- as well as other vendors -- in communicating what sort of items are covered under warranty and what is not.

August 4, 2009 by in Laptops