How machine learning and AI are transforming customer support
Watch Now

How machine learning and AI are transforming customer support

About
How machine learning and AI are transforming customer support
112:13:20 / November 20, 2018

Tonya Hall sits down with Amit Sood, chief technology officer and head of product at Simplr, to talk about how the company is building custom data sets for customer support.

Share
Contact

Related

World Economic Forum launches how-to guide on using technology ethically
Google's Look to Speak helps motor impaired patients communicate with eyes
New AI-powered helmet can monitor post-surgery seizure disorders
IonQ CEO Peter Chapman on the future of quantum computing
Three reasons business pros and CIOs should care about CES 2021
Researchers developing AI to detect superbugs
Algorithms mess with our human rights. We need laws to stop them
MIT finds coverage gaps in COVID-19 drugs
Using machine learning and data to reduce road accidents
Shedding light on the "black box" of AI warfare
Verbit gets support for its AI-driven transcript technology
Australia Post uses machine learning to tell you when deliveries will arrive
Is machine learning actually learning the right things?
Would you dare to control the life of AI creatures?
AI creatures: Fun or a serious danger?

Most Recent

Vaccine supply chains have a major data problem. Big tech has some solutions

8:00 / January 22, 2021

Digital Transformation

Agile software development in aerospace

9:36 / January 22, 2021

Developer

Apple introduces privacy information for apps across all of its stores

3:00 / January 21, 2021

Security

Researchers find working in pyjamas does not hurt productivity

2:31 / January 21, 2021

Tech Industry

Samsung Galaxy S21 series: More affordable, highly capable, elegant phones

9:40 / January 21, 2021

Mobility

Magnets Squared: We're all-in on Apple's new MagSafe wireless charging standard

31:29 / January 21, 2021

Apple

Electric aviation primed to fly

6:53 / January 21, 2021

Innovation

Tech trends, products to keep an eye on, and the wild card

9:21 / January 21, 2021

Tech Industry

Microsoft to create 1,000 new jobs in Singapore

1:45 / January 20, 2021

Innovation

World Economic Forum launches how-to guide on using technology ethically

2:14 / January 20, 2021

Innovation

Samsung Galaxy Tab Active 3 review: Rugged tablet for frontline and field workers

5:41 / January 20, 2021

Tablets

What happens when top NASA engineers hit obstacles with no solution in sight

11:02 / January 20, 2021

Innovation

Programming languages: JavaScript developers want these new features

1:09 / January 20, 2021

Developer

Cloud has reduced Woodside's seismic data processing time down to 90 minutes

2:29 / January 19, 2021

Innovation

New NSW information and privacy committee to advise government on best practices

2:07 / January 19, 2021

Security

CES 2021 Best of Innovation Awards: ZDNet's top picks

1:46 / January 19, 2021

CES 2021