Short clip: American Airlines social media experiment
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Short clip: American Airlines social media experiment
1:17 /
November 4, 2009
Monte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions with customers.
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Short clip: American Airlines social media experimentMonte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions with customers.
