Short clip: Discover's new call center web app
Watch Now

Short clip: Discover's new call center web app

About
Short clip: Discover's new call center web app
27:46:40 / February 5, 2008

Diane Offereins, CIO at Discover Financial Services discusses how the company is making the company's web site and customer call center more seamless by sharing technologies between the two entities.

Share
Contact

Related

The best antivirus software in 2021
Zoom or Microsoft Teams? It's not even close, say senior executives
Fastest VPN in 2021: The speediest VPNs compared
Honeywell: COVID-19 vaccination requires iteration and IoT
IonQ CEO Peter Chapman on the future of quantum computing
ZDNet guides you through the maze of Windows 10 updates
Online robot deliveries reach small grocers
Confused by machine learning? A guide to understanding basic concepts
Pandemic pivot: How Home Depot managed demand spikes
C3.ai on tackling CRM, education, social media regulation, and enterprise AI
Kubernetes: Your guide into the future of virtual infrastructure
Salesforce Work.com gets updates to improve employee engagement and in-person customer interaction
Remote working helps push PC shipments to a new high
The Internet of Things: The basics explained
Microsoft 365 vs G Suite: The guide to choosing which one works for you

Most Recent

Western Australia expands mandatory SafeWA QR code COVID-19 register

2:31 / March 4, 2021

Innovation

Global kiwifruit company Zespri signs five-year private cloud deal with SAP

2:11 / March 4, 2021

Digital Transformation

Mars like you've never seen it and heard it before

12:39 / March 4, 2021

Innovation

Why some governments are getting cyber crime gangs to do their hacking for them

5:27 / March 3, 2021

Security

How an entire cyber forensics lab went remote without a hitch

10:51 / March 3, 2021

Innovation

Alphabet shuts down Loon

1:34 / March 2, 2021

Innovation

The best antivirus software in 2021

3:51 / March 2, 2021

Security

Silicon Valley geeks could be space travel guinea pigs

12:49 / March 2, 2021

Innovation

Xiaomi requests to be removed from United States' Communist Chinese military company list

1:48 / March 1, 2021

Legal

Intel puts $475m towards 5G and core manufacturing in Vietnam

1:53 / March 1, 2021

5G

NSW invests AU$366m into tech upgrades at regional schools

1:36 / March 1, 2021

Innovation

IBM Research: Meet the champion of patents

6:35 / March 1, 2021

Innovation

How a hacker attempted to poison a city's water supply and the cybersecurity lessons learned

21:33 / February 26, 2021

Security

Apple now sells more phones than Samsung. But is iPhone the better device?

37:00 / February 26, 2021

Smartphones

Who is liable for an AI-based decision?

13:10 / February 26, 2021

Artificial Intelligence

Cybersecurity: How to pass on your old devices without risk

1:09 / February 26, 2021

Security