Short clip: Discover's new call center web app Diane Offereins, CIO at Discover Financial Services discusses how the company is making the company's web site and customer call center more seamless by sharing technologies between the two entities.

Short clip: Discover's new call center web app

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Short clip: Discover's new call center web app
1:40 / February 5, 2008

Diane Offereins, CIO at Discover Financial Services discusses how the company is making the company's web site and customer call center more seamless by sharing technologies between the two entities.

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