Short clip: Discover's new call center web app Diane Offereins, CIO at Discover Financial Services discusses how the company is making the company's web site and customer call center more seamless by sharing technologies between the two entities.

Short clip: Discover's new call center web app

About
Short clip: Discover's new call center web app
1:40 / February 5, 2008

Diane Offereins, CIO at Discover Financial Services discusses how the company is making the company's web site and customer call center more seamless by sharing technologies between the two entities.

Share
Contact

Related

Why didn't Microsoft come up with an Android-like platform?
New open source JavaScript engine gives smartphone developers a boost
Why Catalina is one of macOS' most impressive updates
Major League Baseball and its communications system comes to London
Microsoft's plan to split Windows 10 from shell is happening
Employee experience software likely to see boomlet, then consolidated
Google Drive or OneDrive: How to choose the right cloud storage
How Salesforce builds loyalty by investing in the success of its developers, admins, and customers
Here comes the analytics buying spree. Who's next?
SK Telecom, Samsung, and Cisco to collaborate in 5G smart offices
Millennials are more likely to ignore office IT rules
Salesforce's Parker Harris on managing complex IT integrations and handing the inevitable crisis
At re:Mars, Amazon takes the enterprise to space
WWDC 2019: Everything Apple announced and what really matters to business
Microsoft Research Asia leads the way in machine translation technology

Most Recent

Prime Day provides boost for Amazon's large retail rivals

3:21 / July 19, 2019

E-Commerce

Controversial surveillance firm pitches plan to tackle New York City traffic

0:47 / July 19, 2019

Security

German banks say "nein" to SMS one-time passcodes

0:56 / July 19, 2019

Security

Surveillance and censorship in the digital age

11:44 / July 19, 2019

Security

Data science: CIOs find it hard to get the right talent

1:09 / July 19, 2019

Developer

Political uncertainty forces UK mobile networks to make own choices in 5G rollout

0:51 / July 19, 2019

5G

The innovations the Apollo program brought into our lives

0:45 / July 18, 2019

Robotics

What's in store for the future of wearables?

17:48 / July 18, 2019

Hardware

Agent Smith malware will replace your apps with ad-infested clones

0:51 / July 18, 2019

Security

How to better understand humanity

18:32 / July 18, 2019

Innovation

Mac: Must-have apps and utilities

1:01 / July 18, 2019

Apple

Is Apple cutting corners in order to cut prices?

5:24 / July 18, 2019

Apple

France levies 3% turnover tax on world's largest tech companies

0:51 / July 18, 2019

Legal

WA joins Aussie space efforts with AU$6m investment from Canberra

2:43 / July 17, 2019

Innovation

Dodo to refund AU$360,000 for misleading NBN streaming claims

2:10 / July 17, 2019

Mobility

City of Newcastle to trial its first driverless shuttle bus

2:20 / July 17, 2019

Innovation