Short clip: How American Airlines faced the challenges of 9/11 and the recession
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Short clip: How American Airlines faced the challenges of 9/11 and the recession
24:10:00 /
October 21, 2009
Monte Ford, CIO of American Airlines discusses how the company was able to overcome the tragedy of 9/11 and weather the current economic downturn by staying focused, managing to a plan, and developing a set of processes to guide the airline into the future.
