'
Edition:
Asia
Australia
Europe
India
United Kingdom
United States
ZDNet around the globe:
ZDNet China
ZDNet France
ZDNet Germany
ZDNet Korea
ZDNet Japan
Search
Go
Videos
5G
Windows 10
Cloud
Innovation
Security
Tech Pro
more
ZDNet Academy
Microsoft
Mobility
IoT
Hardware
Executive Guides
Best VPN Services
See All Topics
White Papers
Downloads
Reviews
Galleries
Videos
TechRepublic Forums
Newsletters
All Writers
Log In to ZDNET
Join ZDNet
About ZDNet
Preferences
Community
Newsletters
Log Out
Go
Menu
Videos
5G
Windows 10
Cloud
Innovation
Security
Tech Pro
ZDNet Academy
Microsoft
Mobility
IoT
Hardware
Executive Guides
Best VPN Services
See All Topics
White Papers
Downloads
Reviews
Galleries
Videos
TechRepublic Forums
Log In to ZDNET
Join ZDNet
About ZDNet
Preferences
Community
Newsletters
Log Out
us
Asia
Australia
Europe
India
United Kingdom
United States
ZDNet around the globe:
ZDNet China
ZDNet France
ZDNet Germany
ZDNet Korea
ZDNet Japan
ZDNet
ZDNet Video
The evolution of community: Know your customers
About
The evolution of community: Know your customers
11:00
/
December 14, 2017
Rob Howard explains how businesses use community platforms to improve products and operations.
Share
Contact
The evolution of community: Know your customers
Rob Howard explains how businesses use community platforms to improve products and operations.
Related
Facebook Marketplace receives AI-powered features
Instagram co-founders resign
Trollteq, a software to ban internet trolls once and for all
Transparency is good for business, survey finds
Facebook's troubles don't have an end in sight
Why social media fatigue is spreading
LinkedIn voicemail message feature: Useful or just more spam in your Inbox?
Disappointing user numbers hurt Twitter despite good financial results
WhatsApp limits message forwarding in India after mob lynchings
Brands and social media: A good app and a compelling hashtag will go a long way
Salesforce study suggests limited social media impact on ecommerce
Despite controversy, Facebook still the go-to platform for lifestyle brands
Should chatbots identify themselves as such?
How Mixmax uses AI to replace other email client add-ons and extensions
Leading cryptographers blast tech industry for falling behind on security
Scraped and leaked: 48 million users' social profiles
Most Recent
Australian court orders home search of alleged GTA V software cheat
1:36
/
October 22, 2018
Mobility
A Mini Bakery that is actually a robot bakery
9:17
/
October 22, 2018
Robotics
How Sittercity is using Google's AutoML to help screen babysitters
14:29
/
October 22, 2018
Google
Samsung opens seventh AI centre in Montreal
1:07
/
October 22, 2018
Artificial Intelligence
Government should have better Telstra USO info, says Audit committee
1:14
/
October 21, 2018
Mobility
Australians made over 19K privacy principle enquiries in 2017-18
2:02
/
October 21, 2018
Security
Chinese city to launch artificial moon in hopes of replacing street lights
0:59
/
October 21, 2018
Innovation
The robot of Wall Street
0:46
/
October 19, 2018
Robotics
Gartner sets the top 10 tech trends for 2019
1:28
/
October 19, 2018
Innovation
Bias-free AI: The importance of testing data sets
10:29
/
October 19, 2018
Data Management
Tesla tweet case: Judge approves settlement between Tesla, Musk, and SEC
0:46
/
October 19, 2018
Government : US
Destructive and unpredictable, North Korean hackers pose the biggest threat
0:47
/
October 19, 2018
Security
How Overstock.com uses machine learning to turn window shoppers to buyers
18:42
/
October 19, 2018
Innovation
Consumer's dilemma: iPhone XS or iPhone XR?
0:49
/
October 18, 2018
Tech & Work
While others grab the headlines, Russia's elite hacking team has been busy
0:52
/
October 18, 2018
Security
Windows 10 October update hasn't been a smooth ride for everybody
0:46
/
October 18, 2018
Enterprise Software
