Dawn of the bots: Why I'm dreading Facebook's AI helpers Rant: Bots on Facebook's Messenger Platform could usher in a business and customer service boom, but there are risks.

Dawn of the bots: Why I'm dreading Facebook's AI helpers

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Dawn of the bots: Why I'm dreading Facebook's AI helpers
1:17 / April 12, 2016

Rant: Bots on Facebook's Messenger Platform could usher in a business and customer service boom, but there are risks.

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Read full article: Facebook brings the bots to the next generation of Messenger
Read full article: Facebook christens bot bandwagon: Business bonanza or brand risk?

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