CRM software market to grow at 9% a year

The market for CRM software in the United States and major European countries is expected to increase by 9% annually over the next six years. That's a much more rapid rate than the 3% advance anticipated for the CRM market overall.

The market for CRM software in the United States and major European countries is expected to increase by 9% annually over the next six years. That's a much more rapid rate than the 3% advance anticipated for the CRM market overall. Likewise, spending on ERP software is expected to grow by 7% over the next six years, according to Datamonitor.