There are a variety of reasons a company would want to shift business or IT services from an in-house to an as-a-service model. A new research report from ZDNet's sister site, Tech Pro Research, examines why businesses choose the as-a-service option, what services they've shifted, and what outcomes they're experiencing.
When asked why their company chose to use service providers instead of systems created in-house, half of respondents to the Tech Pro Research survey cited automatic maintenance offered by vendors as a reason. Slightly less than half said that lower cost in terms of deployment and maintenance, and faster time to deployment, were advantages of the as-a-service model.
Because 42 percent of respondents came from businesses with 49 or fewer employees, it makes sense that many of them also said their company chose the as-a-service model because they didn't have the in-house expertise to deploy services they use, or that the company needed to free up the IT team for other tasks. Companies represented in the survey used an average of two to three business functions, and two to three IT functions as a service.