/>
X

Lyft expands its footprint in health care

The ride-hailing company, in competition with Uber to partner with health care organizations, is promising to have a real impact on the health care sector.
stephanie-condon-author.jpg
Written by Stephanie Condon, Senior Staff Writer on

Video: How tech will revolutionize transportation in the next decade

Lyft on Monday is announcing a new partnership with Allscripts, a top electronic health records (EHR) company that serves 45,000 physician practices, 180,000 physicians, and 2,500 hospitals.

The new partnership is part of a growing effort from Lyft -- and its ride-hailing competitor Uber -- to partner with health care organizations to arrange rides for patients who need assistance getting to doctor's appointments.

Health care represents a major B2B opportunity for ride-hailing firms, given the number of patients who have transportation issues that prevent them from getting to their appointments. They say 3.6 million Americans miss appointments each year for this reason. Additionally, 25 percent of lower-income patients have missed or rescheduled their appointments due to lack of transportation, Lyft says. Health care organizations, of course, will make more money if those figures can be reduced.

Lyft on Monday said it's committed to cutting those numbers in half by 2020.

Health care organizations like Allscripts are using Lyft's Concierge service, which enables organizations to schedule rides on behalf of their customers or staff. Just last week, Uber announced its own version of the service, catering specifically to the health care sector, called Uber Health.

Read also: Lyft and Uber travel the same open-source road

While the Uber Health service is solely focused on that sector, Lyft made it clear Monday it's already established a strong foothold with health care providers. Nine out of the top 10 largest US health systems work with Lyft, the company said, while all 10 brokers that manage Medicaid transportation are already using Lyft.

Previous and related coverage

Lyft expands Concierge service to all businesses

Now businesses of all sizes can book customers rides through Lyft.

Udacity announces 'flying car' nanodegree, new partnership with Lyft

The online education company is also expanding its self-driving car programming, with an Intro to Self-Driving Cars program without any application restrictions.

Related

Air frying vs Oven baking: What's the best way to cook?
8eea88fd-f41d-4dfd-b8f6-c1866c83cee5-1-105-c.jpg

Air frying vs Oven baking: What's the best way to cook?

Kitchen & Household
Remote working vs back to the office: Benefits are clear, but there could be trouble ahead for some
A middle aged man in casual attire sat at his computer desk speaking to colleagues via a split-screen video chat application

Remote working vs back to the office: Benefits are clear, but there could be trouble ahead for some

Professional Development
64% of Americans want a credit card that lessens their environmental impact: Study
girl holding arms out in a forest

64% of Americans want a credit card that lessens their environmental impact: Study

Credit Cards