​Melbourne IT DNS outage has been 'mitigated'

After suffering a DNS outage earlier on Thursday, Melbourne IT has said all impact has been mitigated.
Written by Asha Barbaschow, Contributor

Australian domain name registrar Melbourne IT and its subsidiaries Netregistry and TPP Wholesale have recovered from a major outage experienced earlier on Thursday that affected DNS servers.

As a result of the outage, many customer sites were unavailable.

Melbourne IT posted an update at 1:30pm AEST advising that all DNS impact had been mitigated.

"Both national and international customers should no longer experience any service issues," the Australian-listed company said. "Our engineers will continue to monitor the network closely."

Earlier on Thursday, Melbourne IT announced that it was experiencing service interruptions on its DNS servers that were affecting its TheConsole, cPanel, Cloud Hosting, and Mail platforms services.

Within half an hour, Melbourne IT said it had all of its engineers investigating the issue as a priority, but did not say what the cause of the outage was.

The company told customers it would provide a further update at 3:00pm AEST.

Netregistry, which was scooped up by Melbourne IT in 2014 for AU$50.4 million, boasts over 500,000 customers that were potentially affected by the DNS outage.

For the 2016 financial year, Melbourne IT reported a 91 percent increase year over year in net profit after tax to AU$10.7 million, on revenue of AU$168 million. Earnings before interest, tax, depreciation, and amortisation (EBITDA) for the year was AU$28.2 million, up 71 percent from FY15's AU$16.5 million.

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