Editor's note: Andrew Mager is reporting from the Future of Web Apps (FOWA 2010) conference, held in Miami from February 22 to 24. Click here to read all of his coverage.
The smartest man in social media closed out Future of Web Apps in Miami tonight. It's a Web Life tradition to simply quote him. Here you go:
If you had an Apple in 1984, people were stuffing you in lockers. Today, it's how you pick up chicks.
I just want people to do things they love.
The love you have for a child makes you want to stop breathing.
What I really beg for people to understand: is the amazing opportunity that's out there on the web.
If the cable companies are McDonalds, and you are ordering chicken nuggets, they would say, "that's $240 dollars".
People need to go out there and grab it.
If all of you went into your hotel room, and it was dialup, you would s*** your pants in anger. Consumer expectations have grown.
We're not really good at knowing what we want, and we are very quick to say "this sucks". That's where the opportunity lies.
Love the processIt's not about what you're saying, it's about how you listen. Customer service is the new business. We are living in a "thank you" economy. We are so connected now.
People don't want to care about their customer, they want to make money.
Why geolocation will win: brands wanna move people somewhere.
It's never the platform, it's always the message.
I'm not romanced by iPad. It's one of the most interesting thing I've seen. Most products have to sell you to why they need it; people are selling themselves on it. They are trying to justify why they need it. That's branding.
I'm driven by gratitude. I can't even go to my hometown in Belarus because they will Google me and kidnap my ass.
George Jetson's comin, just wait. Can you imagine showing our world people 25 years ago? People lost their mind over Nintendo.
You can't walk into high school on day one and expect them to treat you the same way 4 years later. You have to put in work.
When Sally Arkansas in middle America, and types in peanut butter on her new remote control, gets results, and clicks the prettiest thumbnail, that's when all hell breaks loose.