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The next time you order an Uber, you may choose to ride in an electric vehicle. If your driver is picking you up in a Tesla, there's a good chance he's renting the vehicle from Hertz. There's also a good chance you may not be able to figure out how to open the passenger door.
After hearing complaints about this problem, Uber is sending Tesla riders a special push notification with instructions on how to open the door. The ride-hailing company is also promoting an instructional video on its social media channels (check out the tweet below).
Uber has been offering rides in electric vehicles via its Comfort Electric promotion, which it launched in May in a few cities. Users can simply push a button in the Uber app to request a ride in a premium EV, such as a Tesla,Polestar, or a Ford Mustang Mach-E.
On Tuesday, Uber is expanding the Comfort Electric offering to seven additional cities. It's now available in Las Vegas, Seattle, Portland, Denver, Austin, Philadelphia, Baltimore, San Francisco, San Diego, and Los Angeles.
However, not many Uber drivers own their own EVs -- they are still generally more expensive than a traditional gas-powered vehicle. To address that hurdle, Uber teamed up with Hertz.