"The simple act of paying positive attention to people has a great deal to do with productivity." ― Tom Peters
What happens when conference calls replace coffee talk with your manager? When skip level meetings are replaced with all hands virtual meetings? And when the new normal of work from home gives way to the next normal of work from anywhere? We know how difficult it can be to work remotely, both physically and psychologically.
Karen Mangia is vice president of customer and market insights and a member of the Salesforce's Work From Home Task Force. Karen and I have co-authored several articles on how you can reach your full potential and deliver peak performance while working from home. The path toward achieving high-performance work at home starts with how you design and architect your surroundings, followed by how you practice and refine the art and science of public speaking and presentation skills.
We know that managing your time starts with the ability to pause, ponder and prioritize your time. Effectively managing your remote teams requires a new mindset and behaviors. To manage teams with high energy, leaders must cultivate healthy relationships for all stakeholders. So how can employees maintain a healthy and nurturing relationship with their managers in a remote and digital only setting?
For employees craving connection and managers learning to lead in this new context, past patterns must be revisited to refresh relationships in service of what works now. Marshall Goldsmith penned the concept that 't="" get="" there.""=""> Which means even exceptional employees and leaders need new strategies to create deeper, more collaborative relationships that produce innovation and results now.
"Peter Drucker, who said, "Our mission in life should be to make a positive difference, not to prove how smart or right we are." ― Marshall Goldsmith
Want to know how to better connect with your manager but afraid to ask?
You're not alone. That's why we hosted a candid conversation with tenured virtual leaders to ask what works, what doesn't work and how to recover from a perceived setback within your reporting structure. What we discovered are surprising insights and timeless tips to prevent physical distance from giving way to appearing distant.
"Leaps of greatness require the combined problem-solving ability of people who trust each other." ― Simon Sinek
"It is vital that we are equipped with the humility to understand that changing the world and keeping innovation alive require that we change ourselves." ― Whitney Johnson
If you are feeling disconnected or in need of a fresh start with your leaders, try the Socratic method. Socrates, the Greek philosopher, discovered that asking open-ended questions is the best tool to uncover hidden assumptions, explore complex ideas, and to examine issues as they arise. Instead of quietly hypothesizing, ask. A great starting point is, "What's working and not working for you as we've both made adjustments to work from home full time?"
What are you discovering as you work from home? We welcome your insights here or by joining us on Twitter at @karenmangia and @ValaAfshar.
This article was co-authored by Karen Mangia, vice president, customer and market insights, at Salesforce.
Karen engages customers globally to discover new ways of creating success and growth together. From Executive Advisory Boards to strategic consulting engagements, her insights are central to Go-to-Market strategy, product development, marketing, and branding. In addition, Karen influences industry thought leadership in her role as Chair of the Customer Experience Council for The Conference Board. Formerly responsible for Insight Innovation at Cisco Systems, she led a global team with oversight into Customer Satisfaction and Experience, Diversity Business Practices, and Global Offset and Countertrade. Karen is also the author of Success With Less and a TEDx speaker.