CIO Sessions: 1-800 Flowers blossoms with new technologies
In a CIO Vision Series interview, Steve Bozzo, CIO of 1-800 Flowers talks with me about what it takes to run the company’s daily IT operations, across a network of more than 9,000 florists.Today, about 75 percent of 1-800 Flowers transactions are Internet-based, Bozzo said, and the user experience is a key factor.