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Welcome to 2021: A new normal? Or new era for CRM/CX/CE?

Welcome to 2021: A new normal? Or new era for CRM/CX/CE?

2021 is the year that new ways of interacting with new business models -- and transformed cultures -- are all vying for a place at the table. What are the themes? What kinds of frameworks, methodologies, use cases, rules of engagement, technological advances will be necessary? Paul Greenberg consults his crystal ball.

January 13, 2021 by

2019's tech, security, and authentication trends

2019's tech, security, and authentication trends

We take a look at the top tech, cybersecurity, and authentication trends as revealed today by the Duo Security's 2019 Trusted Access Report, which includes data from 24 million devices, one million apps and services, and billions of authentications.

July 16, 2019 by

All the Chromium-based browsers

All the Chromium-based browsers

ZDNet has compiled a list of all the internet browsers that have been based on Chromium, the open-source browser project at the heart of Google Chrome. While initially we thought we'd find 15-20 browsers, the number of Chromium-based browsers was far larger than we expected.

January 29, 2019 by

Employing Gen Z: What to expect

Tonya Hall sits down with Casey Welch, co-founder, president, and CEO of Tallo, to talk about the Gen Z as employees, what managers can expect, and offers advice to potential Gen Z employees.

November 12, 2020 by