special feature
How to Automate the Enterprise
One of today's biggest opportunities for IT to make an impact is by automating business processes, manufacturing, repetitive tasks, and more. We delve into examples and best practices.

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How to automate the enterprise: Your guide to getting started
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Research: Automation of low-level IT tasks is already widespread
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How robots are filling worker shortages, replacing 'bad' jobs, and making work more rewarding
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How to do automation right
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IT automation: Where it's working, where it's not
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Five best practices for bringing automation to your organization
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Chat bots: How talking to your apps became the next big thing
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How marketing automation is freeing up a motorist group to tackle digital transformation
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How machine learning is helping Ocado deliver better customer service to online grocery shoppers
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Why automation is finally revolutionizing quick service restaurants and what it means for jobs