MANILA, 19 June 2000 (Manila Bulletin) 3Com Corporation has announced that the company's Consulting Services business has expanded its offerings to include e-business solutions designed to provide commercial enterprises with the Web-based tools they need to grow their operations and stay competitive.
Building upon its existing solutions for professional services and network management, 3Com Consulting Services can now provide an array of products and services to customers ranging from educational institutions, to small-and medium-sized business sites, to dotcom startups.
"One of the key distinguishing features of 3Com Consulting is that we can offer a fully comprehensive e-business solution for a variety of businesses - turning opportunity into a reality," said Scott Armstrong, managing consultant, 3Com Consulting Services. "Not only can we help the customer develop a tailored e-business strategy, but we can also implement this strategy, from designing the Web site all the way down to reconfiguring the network infrastructure. We are a one-stop shop to help companies save time and take their e-business activities to market faster."
The new e-business solutions incorporate a range of tools and services, including those designed to help companies track and communicate effectively with customers, monitor Web site performance, personalise their customers' online experience, and develop robust online commerce systems.
3Com Consulting Services recently acquired Interactive Web Concepts Inc. (IWC). IWC is a US-based e-business solutions provider for both the business-to-consumer and business-to-business sectors, and brings to the 3Com consulting business experience in Internet business strategy, creative design, and software engineering.
Also adding depth to the consulting business is the joint alliance between 3Com and marchFIRST, a global e-business consulting practice. MarchFirst will work with 3Com to create Web-based solutions including multimedia customer interactive centers, enterprise mobility and wireless communications, and multimedia convergence.
"We want to deliver powerful e-business solutions, based on reliable networks that are simple to use and easy to maintain. In this way, 3Com is meeting the increasing customer demand for rich, Web-based capability that requires minimal effort to put into action," added Armstrong.
3Com Consulting Services is actively teaming with channel partners to both sell and deliver these new e-business solutions, including its network of 6,000 resellers in Asia Pacific. By packaging a number of the new 3Com solutions, 3Com Consulting Services will be creating "blueprints" for channel delivery, giving partners more opportunities to offer their customers both networks and e-business solutions.
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