Amazon said it would invest more than $700 million in training programs designed to upskill its workforce for new roles revolving around data and analytics.
With the move, Amazon is taking a journey many companies will take. How do you transform the workforce amid a shortage of data scientists, analysts, and AI?
Amazon's announcement comes amid an Amazon Web Services conference in New York where CTO Werner Vogels was interrupted by protesters. Chants, which revolved around AWS providing technology to the US government, repeatedly picked up as Vogels talked early in his keynote.
Vogels, flustered a smidge but rolling with it, said: "I'm more than willing to have a conversation, but maybe they should let me finish first." AWS' New York Summit had a similar issue last year, but the 2019 version was more persistent. On AWS' live stream the protester audio was muted. "We'll all get our voices heard," said Vogels.
He ultimately got back to talking microservices, containers, and customer case studies as well as developer tools.
Amazon's retooling of its workforce isn't going to mute complaints about AWS and its customer base, but the move is notable. In a nutshell, Amazon said it would upskill 100,000 US workers through 2025. Amazon has 300,000 employees in the US.
Programs will cover all levels of employees and include Amazon Technical Academy for non-technical employees, Associate2Tech, which focuses on fulfillment center workers, and Machine Learning University.
There are also programs to train Amazon workers for AWS careers.