Today, open source telephony pioneer Digium has introduced a new subscription-based service offering it says designed to give Digium Asterisk customers and partners faster, easier and unlimited access to Digium service and support.
The service, which is being offered in Silver, Gold and Platinum levels, kicks off on the Digium Asterisk Appliance (at upper left).
Digium is positioning this service as an open source telephony alternative that is 20 to 50 percent of prices charged by proprietary phone solution providers. The new services include extended hardware and software warranty; unlimited support by email; premium advance hardware replacement; configuration backup; premium support by phone; ongoing software and security updates; and a one-click login at Digium.com for access to these premium services.
Digium adds that the first year of subscription-based services is bundled into the Asterisk Appliance, which is now available. Beginning with the Asterisk Appliance, Digium will provide subscriptions for all of its products based on Asterisk Business Edition. The Asterisk Appliance with the first-year Silver Subscription will start at U.S. $1,145 and is available from Digium distributors and resellers in the U.S. and Canada.