Asurion Australia invests $30m to create 300 jobs

Asurion Australia will be hiring up to 300 people over the next five years across Melbourne and Sydney in areas of IT, customer services, and technology support.
Written by Aimee Chanthadavong, Contributor

Mobile device protection services provider Asurion Australia has injected AU$30 million to open up its Melbourne facility that will be its technology and support 'hub' for the Asia Pacific region.

The company also announced that a total of 300 jobs will be created over the next five years across Melbourne and Sydney as a result of the opening of its facility in Armadale, Melbourne. This will be in addition to the 90 jobs that have been created since Asurion Australia was launched in September 2013.

Asurion Australia country manager Graham Gordon said the AU$30 million investment program would involve hiring primarily skilled workers in the areas of IT, customer service, and technology support, helping to position Victoria as a regional technology centre.

"It's a significant milestone for the local economy because it means we are 'exporting' value-add technology and innovation services to the fastest growing region in the world, rather than 'buying' it in as is traditionally the case," he said.

Victorian Premier Napthine welcomed Asurion's decision to open its technology hub in Victoria.

"This substantial investment and the associated skilled jobs growth supports Victoria's significant and growing ICT sector. It is a great vote of confidence in our economy and the state's internationally renowned IT industry," he said.

Asurion Australia is the exclusive provider of technology support to Telstra customers, using its StayConnected offering.

Gordon said Asurion Australia has exciting plans ahead for the business.

"We see enormous potential to keep growing our existing offering and new solutions in Australia, as it is one of the world’s most sophisticated markets when it comes to mobile device use," he said.

"It’s a tremendous opportunity for our people, our customers and our partners, including Telstra."

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