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Innovation

​Australian government tenders for five qualified 'Agile coaches'

The federal government has kicked off the search for up to five 'Agile coaches' and two managers to help the Digital Transformation Office deliver digital services.
Written by Asha Barbaschow, Contributor

The Australian government's Digital Transformation Office (DTO) has gone to tender to find up to seven individuals that will be charged with supporting the digital transformation of public services and developing digital services.

The DTO is asking for up to five "Agile" coaches and two delivery managers that if appointed, will work directly with government departments and agencies to help organisations, portfolios, programs, and teams be as effective as possible by embedding an "Agile" culture.

According to the request for tender, the successful coaches will be required to implement practices within the DTO that lend themselves to a digital service delivery environment and work across government departments to ensure transparency across the board.

When it comes to experience, the DTO expects the candidate to possess an "agile qualification" and have a minimum of five years' experience having previously worked across transformation programs to deliver "lasting change within organisations that focuses on delivering value for end users"

Submissions will need to include: 400 words on how an individual would provide services to DTO; a past performance case study of no more than 500 words; and a 200 word five-day service deployment schedule.

The tender closes on July 12 with the resultant contract or contracts expected to commence August 2016 and conclude in August 2017.

The DTO was established early last year to unify government agencies and services online. The office was launched in March, despite not receiving funding for its set-up until the government allocated it AU$95.4 million over the next four years in the 2015-16 Budget in May.

Working across all government agencies in collaboration with businesses and universities, the DTO was initially tasked primarily with creating a single online myGov portal for dozens of government-related services.

In creating the DTO, then-communications minister Malcolm Turnbull said the office would be sharing its processes, platforms, apps, and inner workings with other similar agencies and organisations; under the program, the federal, state, and territory governments will all gain access to the system to use as a platform for their own online services.

"We will make these platforms available to all governments, and we are going to make them available for free. We want to break down silos, break down all of the inertia that comes from empire building, so that citizens or businesses will have a seamless, straightforward way of dealing with government -- federal, state, or local -- from a single platform," Turnbull said previously.

"Citizens just want to get good service from government. They're not interested in all the layers of government. We've got to break down the silo mentality so people understand the object is the customer, and the object is delivering."

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