BlackBerry users were hit by e-mail delays and outages on Thursday.
According to a Verizon Wireless recording, the issue is with a BlackBerry server that's preventing email from being sent. RIM is aware of the issue and working to resolve the issue, according to Verizon Wireless.
RIM said in an updated statement:
RIM has isolated and resolved the issue that was impacting some BlackBerry customers earlier this morning. Some customers may still experience delays as email queues are processed. RIM is continuing to investigate the cause of the issue and apologizes for any inconvenience.
Earlier today, many customers reported outages.
For instance, commenters on this CrackBerry.com blog post reported email problems from Delaware to New Jersey to Colorado to San Diego.
The timing of this outage leaves a little to be desired. RIM reports earnings later today.
Other reports on the outage:
- Bloomberg: RIM Says BlackBerry E-Mail Service Is Interrupted
- Toronto Star: BlackBerry email service restored
- Reuters: RIM reports email delays