British Telecom (BT) is continuing to invest in Latin America with the launch of a facility for the development of complex IT and network solutions to client requirements in the region.
The facility, dubbed Contract Design Hub is based in São Paulo within BT's existing office in the Brazilian city. Part of BT's ongoing investment programme in Latin America, the new hub will deliver support to customers across the Americas.
Initially, it will employ 40 staff, with workforce increasing in line with customer needs.
"We have been continuously investing across Latin America to help our customers expand in the region. We have pooled some of our very best engineers into the hub and are giving them the tools and environment best suited to serve our customers in the region," said BT's president for the Americas, Bas Burger.
"By designing complex business-critical solutions, they will help our customers be more competitive on a global scale," he added.
According to the company, design and detailed planning of high performance networks and systems in use by corporate customers with complex IT, communications and infrastructure needs will be the main purpose of the hub.
Areas of expertise in the new hub include design of corporate networks, unified communications, data centre and contact centre solutions. The hub includes an advanced lab where sophisticated solutions are tested and validated before implementation.
BT has other contract design centers in the UK, Hungary and India.