Bug halts BlackBerry Bold UK sales
![david-meyer.jpg](https://www.zdnet.com/a/img/resize/4e0d2eda83f664c9ba1b2a8c087d894db6b69fc8/2014/07/22/0bd49813-1175-11e4-9732-00505685119a/david-meyer.jpg?auto=webp&fit=crop&frame=1&height=192&width=192)
UK mobile operator Orange has temporarily stopped selling the BlackBerry Bold while it tries to figure out a solution to unspecified 3G-related problems on the handset.
![blackberry-bold1.jpg](https://www.zdnet.com/a/img/2014/10/02/cae169ce-49f1-11e4-b6a0-d4ae52e95e57/blackberry-bold1.jpg)
Credit: RIM
The operator halted sales of the popular handset on Friday in the UK. According to a spokesperson, sales would resume when a software fix becomes available, although no date was given.
"Orange UK is committed to providing the BlackBerry Bold to its customers in the UK; however, Orange UK and [BlackBerry manufacturers] RIM are currently working on providing a maintenance release of software to address some reported 3G-related concerns," a statement from Orange read.
"Although the reported 3G concerns have been limited to a minority of Orange customers in the UK, Orange UK and RIM both take customer concerns very seriously and felt it was prudent to introduce a maintenance release of software for Orange UK customers," the statement continued.
"Orange UK and RIM apologise to customers for any inconvenience and expect to provide a software-maintenance release soon."
The company declined to give details about the problem. The BlackBerry Bold is the first in RIM's line of smartphones to include high-speed 3G, or HSDPA, connectivity.