CA software provides applications management infrastructure for major
international banking group; enables cost-effective end-to-end monitoring of
diverse IT environment
ISLANDIA, N.Y., 4 July 2000 -- Computer Associates International, Inc.
(CA), a eBusiness solutions provider, announced on the June, 21st that
ABN AMRO North America, Inc., one of the foreign bank groups in the
U.S., has deployed CA's Unicenter TNG to monitor its vast North American IT
enterprise and build a comprehensive applications administration structure
that maximizes the bank's existing investments in information technology.
Unicenter TNG will provide a standardized management approach that allows
the organization to control heterogeneous systems and leverage
existing applications integrated throughout its international environment.
CA technology will also help control costs and improve the productivity of
in-house technical support teams by eliminating and consolidating redundant
IT management products.
"Unicenter TNG will serve as a critical 'umbrella' for all management
resources, providing a cohesive view of our complex multi-platform
environment while allowing us to take advantage of integrated toolsets that
are already in place," said Ray Oral, ABN AMRO senior vice president.
The need to bring a greater number of client applications in-house under the
management of ABN AMRO's IT Services Departments was another primary reason
for the selection of Unicenter TNG.
"It was imperative that we be able to continue supporting more and more
applications without proportionally driving up our software and personnel
costs," said Greg Balin, ABN AMRO assistant vice president. "We saw
Unicenter TNG as a functional solution for leveraging key
technologies, helping expand our capabilities while keeping costs relatively
With Unicenter TNG, ABN AMRO is able to monitor nearly 1,400 servers forming
the backbone of its mission-critical heterogeneous computing environment.
The distributed ABN AMRO infrastructure incorporates UNIX, AS/400, Windows
NT, Novell and Tandem technologies, as well as OS/390.
Unicenter TNG will be used to manage ABN AMRO's cross platform database
technology, as well as crucial mortgage processing, wire transfer and other
in-house banking applications. "Our applications deal with billions of
dollars on a daily basis, so it's very important that they are well
monitored and managed," said Bob Mathes, ABN AMRO senior vice president.
In addition, Unicenter TNG will play an important role within ABN AMRO's
management lifecycle process - a methodology for managing critical
applications and computing environments throughout the enterprise. The
process allows management to identify and implement procedures that improve
operational tasks, making it easier for personnel to manage systems within
their respective areas of authority.
The Business Process Views (BPV) feature of Unicenter TNG will make it
possible for the operations staff to gain a logical perspective of each
application under scrutiny. It will then be able to determine which staff
members "own" specific areas, and establish predetermined responses to
virtually any type of alert, automatically generating help desk tickets and
sending notifications to the appropriate administrator via page.
As ABN AMRO's eCommerce efforts grow in scope, Balin believes the reach of
Unicenter TNG will be continually expanded. ABN AMRO has begun using the
Web Management Option (WMO) of Unicenter TNG to monitor its internal Web
servers, and plans call for the solution to control critical eBusiness
platforms and applications as ABN AMRO makes a greater number of its
services available to clients via the Internet.
"Because it is cross-platform, Unicenter TNG is a logical solution to help
us deliver eCommece services," said Balin. "It also provides the
consolidated metrics and availability reporting so important within the
realm of eBusiness. We plan on taking Unicenter TNG management all the way
across the enterprise, and that would clearly involve the IT platforms and
applications associated with our eBusiness environment."
About Computer Associates International Inc.
Computer Associates International, Inc. , a business software company that
delivers the end-to-end infrastructure to enable
eBusiness through innovative technology, services and education. For more
information, visit www.ca.com
About ABN AMRO BANK N.V.
Netherlands-based ABN AMRO Bank N.V. is the world's sixth largest bank with
total assets of $480 billion and more than 3,500 locations in 76 countries
and territories. In North America, ABN AMRO is headquartered in Chicago and
has $162 billion in assets and more than 18,000 employees with banking
offices in 15 cities in the U.S., Canada and Mexico.