The Australian Catholic University this semester moved to Microsoft's Live@edu web-hosted email system for its around 17,000 students.
The university reviewed both Google and Microsoft, according to
its website. At the end of the review, it decided there was a good
case to implement either system, so asked the students what they
The university conducted a pilot survey with both mail programs,
asking questions about the programs and published the results. There wasn't any
information on how many students had participated in the pilot.
Live@edu got better results on most of the questions such as
"please rate the email user interface" or "did you receive any
spam during testing".
The only questions where Gmail matched the Microsoft option, but
did not better it, were "Did you have the option of customising
the look and feel of the email interface? If so please rate ease of
use" and "Did you have any issues accessing your email during the
The university decided that Microsoft was the "clear winner"
of the trial. It pointed out that
other universities such as the University of Queensland have also
opted for the Live@edu system, "so there appears to be a trend in
favour of the Microsoft service".
The new hosted mail was being offered instead of, not alongside, the university's
old service which would be switched off. The old mailboxes
would be available until next year, but students wouldn't be able
to send or receive mail using the old system. The university had not arranged
for data to be automatically migrated between accounts.
The new mail accounts would include 10GB of storage, and
students wouldn't be bombarded with banner advertising, the
university said on its website.