The new normal telecommuting may be a bit more permanent than realized, as 74% of CFOs say they expect to move previously on-site employees remote post-COVID-19, according to a Gartner survey.
The survey, which had 317 CFO respondents on March 30, highlighted how remote work may become more of the norm as companies look to cut commercial real estate costs.
One of my working theories about the COVID-19 crisis was that the percentage of telecommuters would swell as enterprises realized they could be as effective and save money on commercial real estate. We've chronicled the remote work shift weekto week during the COVID-19 pandemic:
Gartner found that almost a quarter of respondents said they will move at least 20% of their on-site employees to remote work permanently. The research firm is taking the pulse of the COVID-19 CXO shifts in a series of surveys.
The Gartner CFO survey also has data on other ways CFOs have already cut costs. The actions highlight various enterprise moves to cope with the COVID-19 pandemic. Executives are pursuing multiple options to avoid layoffs. Actions already taken include:
60% have canceled all leadership events and offsites.
58% have frozen hiring.
58% have canceled conference spending with 51% freezing travel and expenses.
49% have delayed capital expenditures.
And 32% have delayed or frozen current new hire offers.
In addition, CFOS are managing cash closely and reluctant to take on more debt even as they tap lines of credit. Sales leaders are also testing lower-cost sales models, according to Gartner. Metrics such as seller activities, productivity, and customer engagement are being tracked to inform future budget cuts. To date, only 8% of sales leaders are considering shifting traditional outside and field sales to virtual positions permanently.
Another Gartner survey found that 71% of CXOs say business continuity and productivity are the biggest risks from COVID-19 followed by employee health and safety (69%), financial risk (45%), information security risk (40%), fraud risk (27% and IT risk (27%).