SINGAPORE, 22 MARCH 2000 -- Comverse Network Systems
, a division of
Comverse Technology, Inc.
(NASDAQ: CMVT) and a leading supplier
of enhanced services platforms to wireless and wireline service providers,
has supplied its unified messaging service platform to
Singapore Telecom, one of the largest telecommunications providers in Asia.
Subscribers of the service are able to access their e-mail, voice and fax
messages from a single mailbox, wherever they are -- using virtually any
device, including their home or work phone, mobile handset, fax machine or
The rich media conversion capabilities of Comverse's unified messaging
solution will enable subscribers to retrieve their messages in whatever
form is most convenient, at the time. For example, subscribers have the
option to receive a short text message to their mobile phone with the header
of the email message or have the email header read back to them over the
phone using text-to-speech technology. In addition, subscribers may also
redirect the email message to a fax machine.
Subscribers to the service can be notified of new messages wherever they are
on virtually any device, including notification to the subscriber's pager or
through an outdial to another telephone number. Subscribers may also receive
notification of new messages via short text messages delivered directly to
their mobile handset. Subscribers will have the added benefit of choosing
their notification method of preference, or be notified of new messages by
all methods simultaneously.
The service also allows subscribers to have messages from both the wireline
and wireless phone deposited into a single mailbox. This is possible thanks
to Comverse's fixed-mobile integration call flow developed for Singapore
The combination of unified messaging with a fixed-mobile integrated call
flow will enable subscribers to personalise their service by allowing them
to record multiple greetings. For example, callers to the subscriber's fixed
phone may hear one greeting, while callers to the subscriber's mobile phone
could hear another greeting.
Itsik Danziger, President and Chief Operating Officer of Comverse Network
Systems, said: "With the successful implementation of the unified messaging
service, Singapore Telecom will provide even greater value to its existing
subscribers, as well as attract new customers. Now Singapore Telecom
subscribers will have the means to access all their messages, from a single
mailbox, with the device of their choice."