Business
Dell customers demand Linux on new customer feedback site
This weekend Dell launched a new customer feedback site with digg-like voting called "Dell IdeaStorm". After only two days, it already has >25,000 votes for pre-installing Linux on Dell PCs. So much for Dell's argument that there is no customer demand for Linux!
This weekend Dell launched a new customer feedback site with digg-like voting called "Dell IdeaStorm". After only two days, it already has >25,000 votes for pre-installing Linux on Dell PCs. So much for Dell's argument that there is no customer demand for Linux! Other popular ideas so far include:
- Pre-installing Open Office
- Getting rid of all the ad-ware that clutters new PCs
- Pre-installing Firefox as the default browser
- Getting rid of out-sourced technical support
Just out of curiosity, I took a look at the source code in the web page to see what they used to create the new site. It turns out that IdeaStorm is powered by crispyideas.com, a hosted Customer Feedback Management service. There is a free edition available if you don't mind a few ads. The site also uses Prototype and Scriptaculous for Ajax-y effects, and Google Analytics to track page views and clicks.