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Dell debuts Salesforce consulting service for app development

Dell is reaching out to Salesforce to offer its own customers with another source for advice when it comes to application development.
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Written by Rachel King, Staff Writer on

Just as Dreamforce '12 is kicking off in San Francisco today, Dell has announced its new Salesforce.com consulting practice.

As a Salesforce partner, Dell is aiming to offer its own customers with another channel of expertise on best practices and advice when it comes to application development.

Dell asserts that it went with Salesforce, in particular, on this initiative because "customers can leverage Dell's understanding of the midmarket segment and tailored methodology built on midmarket design principles to rapidly deploy Salesforce solutions."

The services offered under the partnership are divided up into the following four verticals: deployment, cloud architecture, software integration and social media.

For example, on deployment, Dell-Salesforce customer service reps will be responsible for managing production support while working with Dell business customers of any size, finding the strategy that works best for them.

Other existing Dell and Salesforce products will be brought into play too. For example, Dell customers will be able to discuss these deployment methods with Salesforce reps using Chatter.

These consulting services specifically target manufacturing, high-tech, retail, education, banking, finance, healthcare and government segments.

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