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DocuSign partners with Stripe to introduce DocuSign Payments

At launch, the service will let DocuSign users make payments with Apple Pay, Android Pay, or any major credit card.
stephanie-condon
Written by Stephanie Condon, Senior Writer on
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DocuSign, the e-signature and digital transaction management firm, announced on Thursday the upcoming release of DocuSign Payments, one of its biggest new offerings in years. As the name suggests, the new service adds payments into the existing signing process.

The 13-year-old company is partnering with the payment processor Stripe to roll out the new service early next year. It's currently entering a limited beta testing phase. At launch, the contract-to-payment process will give customers the option of using Apple Pay, Android Pay, or any major credit card, while other payment options including PayPal and Authorize.net will soon follow.

Users have to go through a one-time setup process to connect DocuSign with a payment gateway, and then they can add a payment tag to any contract or agreement before sending it out. After the recipient signs and pays, the funds are collected immediately.

"We know there are multiple payment options available for almost all forms of purchases. And we wanted to make that same fast, easy, secure all-digital experience available whenever you electronically sign an agreement," said DocuSign Chief Product Officer Ron Hirson in a statement.

The use cases are obviously broad, and DocuSign's internal market research suggests the new service could be much-needed: 65 percent of businesses they surveyed have dealt with payments that were delayed or simply never collected.

Meanwhile, the new service helps DocuSign further distinguish itself from its competitors. The company, which already has 70-percent marketshare, says it has 130,000 new users joining DocuSign every day.

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