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Tech

Don't Forget to Turn Out the Lights, Tony

The announcement that Amazon is buying Zappos is so sad.What online retailing needs is more innovators, not fewer.
Written by Tom Steinert-Threlkeld, Contributor

The announcement that Amazon is buying Zappos is so sad.

What online retailing needs is more innovators, not fewer.

Jeff Bezos of Amazon (recommendation engine and free delivery over $25) and Tony Hsieh of Zappos (free delivery both ways, 365-day guarantee and social shopping) are at the top of their game. And the game.

Says here that Hsieh will move on within 18 months, after joining Amazon. He's a two-time winner, having sold LinkExchange, an advertising network he co-founded to Microsoft for $265M in 1998. And a guy clearly confident in his ability to find new veins of gold to tap in digital commerce.

But wouldn't it have been a lot better for etailing in general if we customers had witnessed and benefitted from a head-to-head competition across multiple categories of these two outfits?

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