I hate to be cynical or even pessimistic, but when I read about the latest e-government project, eKL, the thought that came to mind was "big announcement, poor implementation".
This has always been the case with e-gov projects in Malaysia. Maybe this time around it'll be different. But I'll believe it when I see it... or rather, when I experience it.
If all goes according to plan, some 6.4 million people within the Klang Valley (KL, PJ, Shah Alam and Putrajaya) will enjoy online access to about 5,000 public services by 2010.