Hilton Worldwide books TCS to upgrade IT infrastructure

TCS will be helping Hilton Worldwide in their Innovation Collaborative plan by upgrading their corporate suite of applications. No financial details about the deal were revealed.
Written by Manan Kakkar, Contributor

Global hospitality chain Hilton Worldwide under their ‘Hilton Worldwide Innovation Collaborative’ initiative has hired Tata Consultancy Services to upgrade their IT infrastructure across their various properties. While no financial details of the deal have been revealed, TCS will be responsible for the corporate suite of applications used by Hilton Worldwide. These include:

  • Information management,
  • Learning management,
  • Quality assurance,
  • Business intelligence,
  • Financial systems,
  • Intranet applications

The Innovation Collaborative initiative spreads across 82 countries and Hilton Worldwide’s 10 brands that include 3,600 hotels (or about 600,00 rooms). Under the plan, technology infrastructure will be upgraded to accelerate innovation. The legacy systems used by Hilton will be replaced or upgraded by TCS.

With some big deals to their name, TCS CEO & MD N Chandrasekaran said, “This relationship confirms our leadership position as the long-term IT partner best equipped to help global corporations transform their businesses using our full-service capabilities and domain knowledge. We are committed to furthering the Hilton Worldwide's strategic and transformational initiatives through the most advanced technology solutions.”

Information and knowledge management are crucial to any multinational and Hilton Worldwide hopes to provide better services with the Innovation Collaborative project. Hilton Worldwide Chief Information Officer Robert Webb in a statement said, “Our goal is to continue our strong history of innovation by working with the best technology leaders. As a partner in our Innovation Collaborative, TCS has demonstrated its commitment to help us meet our business objectives and continues to deliver world-class services.”

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