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RALEIGH, NC -- Today, the Dell XPS-13 with Ubuntu Linux is easily the most well-known Linux laptop. Many users, especially developers -- including Linus Torvalds -- love it. As Torvalds recently said, "Normally, I wouldn't name names, but I'm making an exception for the XPS 13 just because I liked it so much that I also ended up buying one for my daughter when she went off to college."
So, how did Dell -- best known for good-quality, mass-produced PCs -- end up building top-of-the-line Ubuntu Linux laptops? Well, Barton George, Dell Technologies' Developer Community manager, shared the "Project Sputnik" story this week in a presentation at the popular Linux and open-source community show, All Things Open.
George explained that Dell had always done great volume with these computers. Not volume, like the Windows machines, of course, but enough that Dell has always offered Linux-based -- primarily Red Hat Enterprise Linux (RHEL) powered -- workstations.
Still, none of these machines really appealed to developers. George explained:
"Back in 2011, a group of us were trying to figure out how Dell could become more relevant to developers. Dell wasn't a big thing in developers' minds, and we decided it would be a good idea to get developers to change their minds and to think of Dell as a company they wanted to work with."
This notion had been sparked by a conversation between Dell and Stephen O'Grady, co-founder of the developer-centric analyst firm RedMonk. Barton recalled O'Grady suggesting it would be great for developers "if you took one of your laptops, put Ubuntu on it, and just got it to work. We said that's an awesome idea, but it'll never happen, because we're talking about Dell. Our laptops need to deliver huge volumes and revenue. When I talked to one of our higher-ups about the volumes that we thought we would sell, he said, 'Yeah, that's what we sell in Belgium on Tuesday, between three and four in the afternoon.'"
Despite this disheartening evaluation, when Dell started an in-house innovation fund, Barton pitched it again. This time, he was granted $40,000 to pursue the idea. "This was enough to get going," George recalled. "So, first thing, we put together an official team. But none of us were full-time on this. We got approval from their managers to work on this officially, but it was sort of in our spare time." At times, George said, "The project staff was two people and a dog."
George approached Google and Amazon: "'Here's what we're trying to do,' he related his pitch. 'Does this look like something you'd be interested in?' And so while they didn't place an order there for 10,000 units, they didn't laugh me out of the room, either." It was enough to prove there was a business case for a developer-focused Ubuntu Linux laptop.
During that same period, George announced on his personal blog what Dell was planning, and his traffic went from 60 views a day to 15,000. Then, as now, there's a lot of interest in laptops that come with Linux ready to go.
After all that, the team wanted to ensure they did it right. This wouldn't just be a case of dumping a distro on a machine and hoping for the best. You can do that today and have an excellent chance of everything working perfectly. In 2013? Not so much.
George added, "We created a rough image that people could use on the XPS 13. Developers could download it and start working on it. We told people there were a lot of caveats, and it wasn't an official release nor supported. But the key thing here is while you couldn't do this with consumers, with developers -- who knew it was a beta-- then you're okay. And, we had most of the bugs worked out. The biggest one was the touchpad, which somebody described as 'craptastic'."
So, Dell got together with Canonical, Ubuntu Linux's parent company, to make sure all the drivers were in place for a top-notch Ubuntu Linux developer desktop experience. Indeed, the name 'Project Sputnik' is a nod to Mark Shuttleworth, Ubuntu founder and Canonical CEO. A decade before the project itself, Shuttleworth had spent eight days orbiting the Earth in a Soviet Soyuz spacecraft. George and the crew decided "Soyuz" didn't have an inspiring ring to it, so the company went with "Sputnik" instead.
"We announced a beta program for the machine with a 10% off offer. We thought, well, we'll probably get 300 people. Instead, we got 6,000. This is where senior management said OK, you've got something real. We went from slides to launch in nine months. That's pretty fast for building a system."