If you'll remember, I had quite the experience wrestling with HP's 6310v and C5140 printers (see HP Officejet 6310v or Photosmart C5140 plus Windows XP-an exercise in installation futility). The 6310v appeared to do what it was supposed to do. No one could get the required software to load on Windows XP. Since I couldn't get the software to load, the C5140 printer was never taken out of its box. In both cases, I gave HP the opportunity to help. I spent hours on the phone, on chat sessions and even sending Email to HP support sorcerers and neither they nor I could get the software to load. I guess my post didn't please the folks over at HP.
Brent wanted me to try again with a different printer model, the Officejet Pro 8500. I guess that was because the software for that machine was significantly better than that coming with either the 6310v or the C5140.
Although the Lexmark device was serving our purposes over here at KG LLC, I was willing to give HP another try. Over the weekend, I moved the Lexmark printer to another desk.
As with the other HP printers, HP's software for this printer is large. The software for Mac OS X consumes 168.73 MB. The software for Windows XP takes up 220.16 MB. Similar software for Linux can't be found directly on the HP website. It is necessary to chase some links to another website, a site that HP won't vouch for. It points out that it assumes no responsibility for software on that site. Hmmmm.
Although I had loads of trouble with HP's software for the other printers, Loading the Officejet Pro 8500 software took only about 20 minutes. Only one problem was experienced with the procedure. The registration software wouldn't work with Firefox, my primary Browser on all of my systems. It insisted that I use Internet Explorer 7. Since that software isn't available on all of the other systems in use here, it has not been loaded on any of the systems.
Furthermore, I've never been willing to load Microsoft's "Windows Genuine Advantage" software which is a requirement for IE 7 and 8. I guess Microsoft's assumption that I'm a software thief and that I have to prove that I'm not gives me enough heartburn that I don't download software that has that requirement.
While I'm not equipped to test the printing, copying or scanning speed, the device and its software appeared to do the job quickly and efficiently.
It appears that HP got it right with the software for the Officejet Pro 8500 and the printer itself.
Good job HP!