Inabox has welcomed former general manager for Telstra Digital Chris Ford to the chief technology officer position, following the departure of former CTO Michael Clarke.
In his most recent role, Ford was responsible for Telstra's AU$150 million digital transformation program that was designed to improve the company's sales and service delivery channels to customers.
Ford also has 24 years of experience in IT and telecommunications across fixed, mobile, and voice networks; product and software development; product market and digital strategy; program management; architecture; technical sales; and consulting.
According to CEO and managing director Damian Kay, Ford's appointment is part of the company's move to boost its digital offerings.
"I am excited that Chris has come on board. His experience in the digital space will be instrumental in delivering on our vision to develop our digital capabilities," he said.
"Chris brings with him a wealth of experience and knowledge from previous roles with Telstra and Alcatel-Lucent."
Inabox said Clarke, who founded the CTO role at the company following the iVox acquisition in 2013, has left the role to follow a personal passion outside of the industry.
Last August, the company reported during its full-year financial year a net loss of AU$351,000, down 132 percent year over year from the AU$1.068 million in profit announced in 2014. At the time, the company attributed the result to the AU$9.88 million acquisition of rival Anittel in November 2014.
Last year, the company also won a AU$3.6 million three-year deal with Total Telecoms to move 3,000 customers' public switched telephone network (PSTN) services to Inabox's wholesale aggregation solution.
The contract was in addition to the 12 new customers Inabox had already secured during the first half of calendar 2015, which the company said at the time would translate into AU$4.25 million in revenue over the next three years.
"Growth in these businesses, combined with AU$2 million of annualised cost savings, are expected to result in EBITDA of at least AU$5 million for FY16," the company said.