With all the debate about the merits of
offshoring and the politics that go with it, few IT managers will
stand on a soapbox and declare its benefits. But Baker and
McKenzie's Martin Telfer is one such soul.
I interviewed Martin recently at length for a story on
Baker and McKenzie's offshoring to Manila. While that example
may not be 100 percent relevant to your organisation -- they own
the centre -- Martin is a firm believer in the savings and
efficiency that can be enjoyed from Manila.
Yet he's not so parochial that he can't see the other side of
the coin. While Baker and McKenzie obviously has a big commitment
to insourcing, Martin made some very valid points on the pros of
A common fear raised against outsourcing is the loss of
control over your IT infrastructure. For some, this constitutes a
big security risk.
But Martin argues: "What's so safe about being insourced
anyway? You've probably got a better, tighter contractual
agreement with your vendors than you have with your
"Most employees can stick in their notice, use up their leave,
and 10 days later, they're gone… So which is safer in the
Do you agree Martin makes a good point? Or have you had
experiences that suggest otherwise?