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IT failures town hall: Jan 7 (via phone conference)

Weather Update 1/7/09: Due to the coming snow storm and our concern for your safety, the town hall will be held via phone conference. The dial-in phone information will be emailed to everyone who registered.
Written by Michael Krigsman, Contributor

Weather Update 1/7/09: Due to the coming snow storm and our concern for your safety, the town hall will be held via phone conference. The dial-in phone information will be emailed to everyone who registered. If you haven't registered and would like to attend the phone call click here. The phone event will take place 8:00-9:30AM EST on Jan 7, 2009.

Come join fellow ZDNet blogger and world-famous CRM analyst and guru, Paul Greenberg, and me for an informal IT failures chat in Boston. Paul and I are taking the IT failures discussion into the real world for an old-fashioned town hall get together.

There's no cost and you'll meet other folks interested in creating and running successful IT projects. This interactive, unconference-style session will be fun and informative; Paul will serve as discussion initiator to kick things off. It's not going to be lecture, but rather an interesting and engaged discussion among friends.

Topic: IT Failures Town Hall: Lessons to be learned so you can stay off the list

Session description: As the economy worsens, many organizations have developed higher expectations and less tolerance for failed projects. We'll discuss strategies for reducing failures, increasing project success rates, and demonstrating higher project value. Most of all, we plan to have a great time!

About Paul Greenberg: In addition to being the author of the best-selling CRM at the Speed of Light: Essential Customer Strategies for the 21st Century, Paul is President of The 56 Group, LLC, a customer strategy consulting firm, focused on cutting edge CRM
Paul Greenberg
strategic services and a founding partner of the CRM training company, BPT Partners, LLC, a training and consulting venture composed of a number of CRM luminaries that has quickly become the certification authority for the CRM industry. His book been called "the bible of the CRM industry" and is used by more than 70 universities as a primary text.

Date and time: Wednesday, January 7, 2008 from 8:00-9:30 AM

Cost: Free. Just bring your friendly self!

Dress: Come as you are

Registration: Everyone is welcome to attend, but pleaseregister in advance by signing up.

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