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Microsoft buys field-service management vendor FieldOne

Microsoft will integrate its latest acquisition, FieldOne Systems, with its family of Dynamics CRM wares, among other products.
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Written by Mary Jo Foley, Contributor on

Microsoft has acquired FieldOne Systems LLC, a vendor of software for managing and delivering services to customers in the field.

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Microsoft announced the purchase of the Mahwah, N.J.-based company -- which it is buying for an undisclosed amount -- on July 16.

The FieldOne Sky platform provides capabilities such as scheduling and dispatch, automated routing, inventory management, customer communications and more. The core FieldOne platform was built on top of the Microsoft Dynamics xRM Framework, enabling it to work easily with Dynamics CRM, Outlook, Office 365, Azure, Skype and Yammer.

Microsoft will bring together FieldOne's offerings with its own Dynamics CRM line. Future plans call for Microsoft to integrate FieldOne with Azure IoT and Cortana Analytics.

Microsoft will continue to support existing FieldOne customers, and for new customers, the FieldOne capability will be available with Dynamics CRM in the near future, company officials said. Microsoft's pricing/ licensing details for FieldOne's technology will come later this summer, officials added.


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