Microsoft is phasing out three of its products: Microsoft Invoicing, Outlook Customer Manager and its Skype Translator bot in the coming months. It sounds as if the first two are going away because of limited usage. The Skype Translator Bot is being replaced by a new Translated Conversations feature that Microsoft is building into Skype consumer.
Last week, Microsoft began notifying customers of Invoicing and Customer Manager of its plans to "retire" those products in 2020. Officials are telling customer that Invoicing -- which has been available to users in Canada, U.K. and the U.S. as part of Office 365 Business Premium, will be going away as of February 8, 2020. Officials are notifying Outlook Customer Manager users that as of June 30, 2020, Outlook Customer Manger no longer will be available worldwide as part of Office 365 Business Premium.
A spokesperson told me last week that the company is notifying those affected individually and making them replacement offers:
"To help customers who have been using Microsoft Invoicing, we've worked with Invoice2Go to offer the eligible customers a special one-year subscription. Similarly, to help customers who have been using Outlook Customer Manager to track customers and deals, we've worked with Nimble CRM to offer eligible customers a free one-year subscription. Customers will receive a unique promo code to take advantage of these offers."
Languages currently supported in Translated Conversations include Chinese (simplified and traditional); English (UK), English (US), French, German, Italian, Japanese, Portuguese, Russian and Spanish, the support page notes.
The instructions for setting up and using Translated Conversations -- which seems to be the updated branding for Skype Translator -- are available here. Translated Conversations are not available in group chats or calls.