Microsoft's latest reorg: Sales and Marketing to be integrated cross-company

Microsoft's annual summer reorg is aimed at breaking down sales and marketing silos by integrating various responsibilities among a handful of executives.
Written by Mary Jo Foley, Senior Contributing Editor

Microsoft's annual start-of-fiscal reorg was announced today by CEO Satya Nadella in a July 7 corporate-wide email to employees.


Microsoft Executive VP Judson Althoff

Instead of replacing outgoing Chief Operating Officer Kevin Turner with a new, single head of sales and marketing, Microsoft is dispersing responsibilities among a handful of top execs.

Here's the rundown of who will be doing what, with changes taking effect immediately.

Executive Vice President Judson Althoff will lead the Worldwide Commercial Business, which will focus on the commercial segments, inclusive of EPG, Public Sector, Small and Mid-Market Solutions and Partners (SMS&P), Developer Experience (DX) and Services.

Executive Vice President Jean-Philippe Courtois will lead Global Sales, Marketing and Operations, which span all of Microsoft's 13 areas across its North America and international businesses as well as the global Marketing and Operations organization.

Chief Marketing Officer Chris Capossela will lead the Worldwide Marketing and Consumer Business, which includes Consumer Channels Group (CCG), Microsoft Search Advertising (MSA) and Post-Sales Monetization (PSM), OEM, and Microsoft Retail Stores, in addition to his current worldwide marketing team.

Executive Vice President Kurt DelBene will now also lead IT and Operations, in addition to Corporate Strategy.

Chief Financial Officer Amy Hood will now also lead the current Sales, Marketing and Services (SMSG) finance team and Worldwide Licensing and Pricing (WWLP), in addition to the central finance team.

Althoff and Courtois will be joining Microsoft's inner-circle Senior Leadership team and report directly to Nadella. Althoff's replacement as head of day-to-day operations has yet to be named.

Nadella is characterizing the changes as enabling Microsoft to have "one feedback loop across all parts of the company with customer value and satisfaction at the center."

Microsoft announced the latest shake-up just days before the kick-off of its annual Worldwide Partner Conference in Toronto next week. Althoff will be taking Turner's place in the keynote line-up, a Microsoft spokesperson said.

Microsoft historians may recall that Microsoft has not always had a single COO. There were gaps when there was not a single COO as various heads of sales for the company came and went over the years. Right now, it sounds like there's no plan to appoint a single COO to take Turner's place.

There also appear to be no layoffs being announced today nor other executive shake-ups anywhere in the company, from what I'm hearing.

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